Content
Introduction & Commitment
Kilyanmatka is a trusted online gaming platform in Bangladesh. We believe protecting our users' privacy is our highest responsibility. When you register with kilyanmatka or use our services, you share certain personal information with us. This Privacy Policy clearly explains how that information is handled.
Kilyanmatka's Privacy Policy is built with Bangladeshi users in mind. We commit that your personal information will never be misused, sold to third parties, or used for any purpose without your consent.
Please read this policy carefully. Continuing to use kilyanmatka means you agree to this Privacy Policy. If you have any questions, feel free to reach out to the kilyanmatka support team.
Core Commitment
- Your data will never be sold to third parties.
- All data is protected with 256-bit SSL encryption.
- You have the right to request deletion of your data.
- Kilyanmatka will never ask for your password.
What Information We Collect
Kilyanmatka collects only the data needed to deliver the best gaming experience and keep the platform secure. We do not collect anything unnecessary.
| Data Type | Details | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Mandatory |
| Contact Information | Mobile number, email address | Mandatory |
| Financial Information | Mobile banking number, transaction history | Mandatory |
| Technical Information | IP address, device information, browser information | Automatic |
| Gaming Information | Game history, betting patterns, session data | Automatic |
| Location Information | Approximate geographic location (IP-based) | Automatic |
Methods of Data Collection
Kilyanmatka collects your information through several methods, all of which are fully transparent and based on your consent.
Direct Collection
- Registration Form: Information you provide when creating an account on kilyanmatka.
- Verification Process: Identity document images uploaded for KYC verification.
- Support Contact: Records of conversations with the kilyanmatka support team.
- Financial Transactions: Information provided at the time of deposit or withdrawal.
Automatic Collection
- Cookies & Tracking: Cookies are used to track your activity on the kilyanmatka website.
- Log Files: The server automatically logs IP addresses, access times, and browser types.
- Gaming Data: Data from each game session is stored on our servers.
- Device Information: The kilyanmatka app collects device model and OS version.
Warning
Kilyanmatka will never ask for your password, OTP, or banking PIN by phone or message. Any such communication is fraudulent — report it to kilyanmatka support immediately.
Purpose of Data Use
Kilyanmatka uses your information only for specific, legitimate purposes. Here is a clear breakdown of why your data is needed:
- Account Management: To create, verify, and manage your kilyanmatka account.
- Identity Verification: To verify age and identity for the prevention of fraud and money laundering.
- Transaction Processing: To process deposits and withdrawals securely.
- Customer Support: The kilyanmatka support team uses your information to assist you.
- Security Assurance: To detect and prevent suspicious activity.
- Platform Development: To improve the quality of kilyanmatka's games and services.
- Legal Obligations: To comply with applicable laws and regulatory requirements.
- Personalized Experience: To personalize games and offers on kilyanmatka based on your preferences.
What We Don't Do
- Your data is never sold or rented.
- Your data is not used to serve irrelevant advertisements.
- Your information is not shared on social media without your consent.
Data Protection Measures
Kilyanmatka protects your data using industry-leading security technology. Our security systems operate around the clock.
Technical Security
- SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
- Firewall Protection: kilyanmatka servers are protected from external attacks by advanced firewalls.
- Data Encryption: Stored sensitive data is kept in encrypted form.
- Regular Security Audits: Third-party experts conduct regular security audits of kilyanmatka systems.
- Two-Factor Verification: Suspicious login attempts trigger additional verification steps.
Organizational Security
- Only designated kilyanmatka staff have access to the information they need.
- All staff have signed confidentiality agreements.
- Regular training on data management is provided to staff.
Cookie Policy
Kilyanmatka uses cookies on its website and app to improve your experience. Cookies are small text files stored on your device.
Cookies We Use
- Essential Cookies: These cookies are essential for the kilyanmatka platform to function properly, covering login sessions, security tokens, and similar features.
- Functional Cookies: For your language preferences, game settings, and personalized experience.
- Analytics Cookies: Analytics are collected to understand how kilyanmatka is being used.
- Security Cookies: Used to detect fraudulent activity.
Cookie Controls
You can disable cookies at any time through your browser settings. Keep in mind that disabling essential cookies may affect certain features of the kilyanmatka platform.
Your Rights
Kilyanmatka fully respects your rights over your personal data. You may exercise any of the following rights:
- Right to Access: You can request to know what information kilyanmatka holds about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Restrict Processing: You may request that we stop using your data for specific purposes.
- Right to Data Portability: You can request a copy of your data in a readable format.
- Right to Object: You may object to certain types of data processing.
To exercise this right, please contact the kilyanmatka support team. kilyanmatka will typically respond to your request within 30 business days.
Data Retention Period
Kilyanmatka retains your data only for as long as necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period |
|---|---|
| Account Information | Up to 5 years after account closure |
| Financial transaction information | Minimum 7 years (as required by law) |
| Gaming History | Up to 3 years after account closure |
| KYC documents | Up to 5 years after verification |
| Support Conversations | Up to 2 years |
| Cookies & Session Data | Up to 30 days after session ends |
Privacy of Minors
Kilyanmatka is an 18+ platform. We never knowingly collect data from minors. If we are notified that a minor is using kilyanmatka, we will immediately close that account and delete all associated data.
A Note for Parents
If you suspect a child or underage family member is using kilyanmatka, contact our support team immediately. We will act swiftly.
Policy Changes
Kilyanmatka may update this Privacy Policy from time to time. When changes are made:
- Any new version will be published on this page, and the "Last Updated" date will be changed accordingly.
- For significant changes, a notification may be sent to your registered email address.
- Continued use of kilyanmatka after any changes will be considered acceptance of the updated policy.
- You are advised to visit this page regularly to stay informed about any updates.
Contact
For any questions, complaints, or requests regarding the Privacy Policy, please contact the kilyanmatka support team. We are always here to help.
Support Contact
- Email: [email protected]
- Support Hours: 24 hours a day, 7 days a week
- Language: Bengali & English
- Average Response Time: Within 30 minutes
The core pillars of our data protection that safeguard your privacy.
256-bit SSL Encryption
Every data transfer on kilyanmatka is secured with 256-bit SSL encryption. Your information is completely safe.
KYC verification process
Kilyanmatka's KYC verification prevents fraud and account theft, keeping your identity protected.
Data Not for Sale
Kilyanmatka never sells your personal information to third parties. Your privacy is our top priority.
24/7 Security Monitoring
Kilyanmatka servers and systems are monitored at all times. Any suspicious activity is addressed immediately.
Regular Security Audits
Independent third-party experts regularly audit and certify kilyanmatka's security infrastructure.
In Your Control
Kilyanmatka gives you full control over your data — you can view, update, or delete your information at any time.